Refunds policy

Returns

All goods can be refunded or exchanged (Within 30 Days of purchase), for any order cancellations we will need to be notified via e-mail within 14 days of purchase with your order reference number. Failure to do so may result in exceeding your return cool of period and subject to non-refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, please check your bank account again. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Shipping

To return your product, you should mail your product to: Nature Trail House, 12 Billet Road, London, E17 5DN, United Kingdom, please ensure you include your order reference number, your name and address inside the parcel.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If the return is a result of our error such as if we sent you the wrong item we will cover your return postage costs.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. However when we send exchange items we will issue you a tracking number so you can track the parcel.

If you are shipping an item over £20.00, you should consider using a trackable shipping service or purchasing shipping insurance.

Based on 6554 reviews
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Just what I wanted

Good quality at a reasonable price

Womens Cross Body Sling Bag Leather Messenger HOL5 Black

The colour is too green!

Lovely biker jacket. Size is ok!

Lovely,but size 8 was very small for me,i am usually wear size 6

Lovely jacket

Lovely soft suede, probably could have done with size smaller, but still very stylish

Nice and handy little bag

Lovely bag, made of soft leather. Will suit any outfit. I take it everywhere I go.

Women's leather jacket

I bought this for my wife's birthday. The size guide on the website was very accurate. Good quality jacket. Leather really soft and the fit was excellent.

Mens Button Fastening Reefer Leather Jacket Jerry Black

Best hand luggage

I have been looking for a good quality cabin bag for all the breaks I enjoy abroad, and this one is it , to me , 10 out of 10

Nice

Very nice jacket, warm.. only thing is the zip is hard to join.

Mens leather MA-1 bomber jacket

Excellent jacket good quality leather , great fit and very good service

beautiful bag

Really happy with this bag, lovely leather and very well made. Bought for my husband to carry an A4 folder plus other items - perfect!

Leather could be better but fine

The bag is lovely! Holds a lot more than I expected, although items have to be slim in size. I would also suggest rubbing in a protective cream as scratches will show up on this colour.
The 3 sections, zipped inner pocket and 2 slip pockets (1 inside at the front and 1 at the back), help you organise your belongings.

As described and delivered as promised, so all good.

Y

Great Jacket

I have been wearing this jacket for over a month now, so I feel I can review it.
The leather is soft, feels thick and in general is great quality. The fit is excellent and it's extremely warm to wear. Delivery was fast. No complaints!

Very impressed with item

So pleased with my purchase. Exactly what I wanted a really well made soft leather coat for smart and leisure wearing. Have had a lot of compliments on how well the jacket looks.

Leather Jeans

Superb quality at a very reasonable price. Fit well for a cosplay i do.
Now, what to buy next.

Love the bag, you can have casual wear bag or going out bag as it has two handles, i really love it, and good value for money.

I really like this cropped jacket 5 stars

Mens Leather Blazer Two Button Jacket Zavi Tan